NHS Friends and Family Test (FFT)
Last Updated: Wednesday, 30 July 2025Friends and Family Test results
Below are our Friends and Family Test (FFT) results from previous months.
| Responses | June 2025 | May 2025 | April 2025 |
| 1. Very Good | 63 | 51 | 51 |
| 2. Good | 10 | 15 | 14 |
| 3. Neither Good nor Poor | 2 | 4 | 1 |
| 4. Poor | 6 | 2 | 2 |
| 5. Very Poor | 1 | 3 | 3 |
| 6 Don’t know | 0 | 0 | 1 |
| Summary Scores | |||
| Positive | 89% | 88% | 90% |
| Negative | 7% | 7% | 7% |
| Neutral | 4% | 5% | 3% |
Comments received from FFT feedback
Below is a selection of comments that we have received in Friends and Family Test feedback:
'Appointment on time and nurse was very polite and professional.'
'It was on time and the Doctor was very good.'
'I met a new doctor today who was absolutely fabulous. She went through my medical history, examined me and ordered further tests. She was pleasant and thorough issuing me with antibiotics. I then went to reception and spoke with a lovely, helpful, efficient member of staff to organise a blood test.'
'Staff always very helpful, they go out of their way to do all they can to help you.'
'Compassionate GP who took his time to listen and understand. Was very reassuring.'